Clients CharterWe strive to deliver efficient and effective services to shipping communities in order to enhance the safety of the Sea Communication System. We promise the following services :-
To conduct Seafarers Certificate of Competency Examination at least six times a year for each department;
To issue Certificate of Competency within 14 working days from the receipt of complete application;
To verify the eligibility to sit for the examination within 1 week from the date the application is received.
To issue a Certificate of Recognition within 1 working day from the date the application is received;
Document of Compliance (DOC) Certificate
- Implement the issuance of Interim Documents of Compliance (DOC) Certificate within 7 working days from the date of receipt of the relevant documents;
- Implement the issuance and endorsement of the Documents of Compliance (DOC) Certificate within 7 working days from the date the last non-compliance closes;
- Carry out the auditing process on the ship management company in accordance with the Ship Management System used within a period of three (3) months from the date of the approved audit application until the final compliance is fully closed;
- Implement the issuance of the New Amendment Document of Compliance Certificate within 7 working days from the date the application is received.
Statement of Compliance
Implement new issuance, endorsement and Renewal of Statement Of Compliance (SOC) within 3 days from the date of the BKIM Director's memo;
Issuance of Ship Certificate
Process and issue certificates within 6 working days after the complete application is received;
Process and approve application for extension or certificate exemption within 5 working days after complete application is received.
Ensure lighthouse availability is at least 99%;
Ensure the availability of beacons at least 98%;
Guided Buoy with Light
Ensure the availability of lighted guided buoys at least 97%.
Process and issue the Ship Registration Certificate within 3 working days after the complete application is received.